I want to log in to my learner’s account, but my account says I need to upgrade. Why is this the case, as I already paid?
You do not need to upgrade to access the printable worksheets. The message that you are seeing that indicates the upgrade to the 'Online and Printable Worksheets' option, is simply a reminder that you can upgrade if you so choose. It is not required.
To access the printable worksheets, you can simply ignore the message and proceed to sign in as your learner:
Once logged in as the learner, select either the 'Worksheet Plan' or 'All Worksheets' tab at the top of the screen to see the list of available worksheets:
Select the subject and then the sub-topic you are looking for, to be presented with the worksheets available for that topic:
Select the 'Print' icon next to the 'Start' icon to the right of the worksheet (shown by arrow):
Select which worksheet or memorandum you'd like to print from the pop-up block:
You should then see the worksheet preview screen, which opens in a new tab. You then need to click on the print icon at the top of this page as well, shown in red:
If you still experience any difficulty, or have any other questions, please feel free to contact us at email@example.com