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Pre-purchase Questions
All you need to know before signing up
How much does subscribing to WorksheetCloud cost?
Is WorksheetCloud compatible for IEB learners?
Is WorksheetCloud available in Afrikaans?
What subjects do you offer for Grade 12?
Does my subscription give me access to the lower grades?
How does WorksheetCloud work and what does it provide?
Do I still pay the same price if I sign up later in the year?
Do you accept monthly debit orders or EFT's?
How can I sign up?
Can I pay by bank deposit and how do I get your banking details?
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Getting Started
How to use and access content
How do I log in to my WorksheetCloud account?
I am having trouble logging in, it tells me my password or email is incorrect, what can I do?
How do I print a worksheet?
I want to see the worksheets available, how do I access them?
How many worksheets should my child be doing?
What can I do with the coins earned?
Where can I find the worksheets memorandums?
How do I add a learner to my WorksheetCloud account?
How can I access worksheets for a specific term?
Why is there no practice questions button next to some of my worksheets?
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Account Management
How to manage your membership
I want to cancel my subscription, how do I do that?
I need to change my learner's grade or language, how can I do that?
I need to reset my learner's password or username, what must I do?
Is there a notice period I must adhere to in order to cancel my subscription?
How do I renew my subscription?
How can I update my account details or information?
Is there a minimum period I have to be signed up for before I can cancel?
How can I reset my password?
Where can I update my card or billing details?
I would like to unsubscribe from your newsletter. How do I go about doing this?
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