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Pre-purchase Questions
All you need to know before signing up
How much does subscribing to WorksheetCloud cost?
Is WorksheetCloud compatible for IEB learners?
Is WorksheetCloud available in Afrikaans?
What subjects do you offer for Grades 10 to 12?
Do I still pay the same price if I sign up later in the year?
Does my subscription give me access to the lower grades?
How can I sign up?
Do you accept monthly debit orders or EFT's?
How does WorksheetCloud work and what does it provide?
Can I pay by bank deposit and how do I get your banking details?
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Getting Started
How to use and access content
How do I log in to my WorksheetCloud account?
How do I print a worksheet?
I am having trouble logging in, it tells me my password or email is incorrect, what can I do?
I want to see the worksheets available, how do I access them?
How many worksheets should my child be doing?
How do I add a learner to my WorksheetCloud account?
Where can I find the worksheets memorandums?
What can I do with the coins earned?
How can I access worksheets for a specific term?
Why is there no start button next to some of my worksheets?
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Account Management
How to manage your membership
I want to cancel my subscription, how do I do that?
I need to reset my learner's password or username, what must I do?
I need to change my learner's grade or language, how can I do that?
Is there a notice period I must adhere to in order to cancel my subscription?
How do I renew my subscription?
How can I reset my password?
How can I update my account details or information?
Is there a minimum period I have to be signed up for before I can cancel?
Can I link my MySchool card to my existing subscription?
Where can I update my card or billing details?
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