Need some help?

• How much does subscribing to WorksheetCloud cost?
• Is WorksheetCloud compatible for IEB learners?
• Do I still pay the same price if I sign up later in the year?
• Does my subscription give me access to the lower grades?
• Is WorksheetCloud available in Afrikaans?
• What subjects do you offer for Grades 10 to 12?
• Do you accept monthly debit orders or EFT's?
• Can I pay by bank deposit and how do I get your banking details?
• How can I enter my MySchool card number for the sign up fee discount?
• How can I sign up?

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• How do I print a worksheet?
• How do I log in to my WorksheetCloud account?
• I want to see the worksheets available, how do I access them?
• I am having trouble logging in, it tells me my password or email is incorrect, what can I do?
• How many worksheets should my child be doing?
• How can I access worksheets for a specific term?
• How do I add a learner to my WorksheetCloud account?
• Where can I find the worksheets memorandums?
• Why is there no start button next to some of my worksheets?
• How do I upgrade a subscription from 'Printable Only' to 'Online and Printable'?

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• I want to cancel my subscription, how do I do that?
• I need to reset my learner's password or username, what must I do?
• I need to change my learner's grade or language, how can I do that?
• Is there a notice period I must adhere to in order to cancel my subscription?
• How do I renew my subscription?
• Is there a minimum period I have to be signed up for before I can cancel?
• How can I reset my password?
• How can I update my account details or information?
• I want to log in to my learner’s account, but my account says I need to upgrade. Why is this the case, as I already paid?
• Can I link my MySchool card to my existing subscription?

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